1. Introduction
Resilient Health & Fitness (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use [https://resilienthealthandfitness.co.uk].
2. Information We Collect
We may collect:
Personal details (name, email, phone number, address).
Health and fitness information voluntarily provided (e.g., medical conditions, goals).
Payment details (processed securely via third-party providers).
Technical data (IP address, browser type, usage patterns).
3. How We Use Your Information
We use your data to:
Provide and manage our fitness services.
Communicate with you about bookings, updates, and promotions.
Improve our services and website.
Comply with legal and regulatory requirements.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Contract (to deliver the services you request).
Consent (where you opt in to marketing communications).
Legal obligation (to comply with UK law).
Legitimate interests (to operate and improve our business).
5. Data Sharing
We do not sell your personal data. We may share it with:
Service providers (e.g., payment processors, booking systems).
Legal authorities if required by law.
6. Data Retention
We keep personal data only for as long as necessary to provide our services and comply with legal obligations.
7. Your Rights (UK GDPR)
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing.
Object to certain processing.
Lodge a complaint with the Information Commissioner’s Office (ICO).
8. Cookies and Tracking
Our Site may use cookies to improve user experience and analyse website traffic. You can control cookies via your browser settings.
9. Security
We take reasonable measures to protect your data, but we cannot guarantee absolute security over the internet.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: Sam@resilienthealthandfitness.co.uk
Address: 110a High St, Rayleigh, Essex, UK
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our Site.